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Will my money in my Lynk wallet be taxed?

Using Lynk
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No. Users Lynk balance will not be taxed. However, when making purchases at businesses, you will have to pay existing GCT just like you do with cash.

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Where can I use Lynk?

Using Lynk
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You can use Lynk to make purchases at any ofour verified businesses, split a bill, or send and receive money from friendsand family for free - all day, everyday.

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In what ways does Lynk benefit the underbanked and unbanked?

Using Lynk
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●     Lynk is accessible: Lynk puts financial services into the hands of everyday Jamaicans where enhanced account opening requires only an ID and a face (as opposed to rigorous documentation or proofof steady income)

●     Lynk is convenient: Lynk is fast and easy – it allows for instantaneous money transfer with the push of a button. It widens the possibilities and brings even more convenience to the Jamaican public as it continues to expand its features towards the vision of becoming a financial super app

●     Security: Lynk minimizes an individual’s reliance on cash, thereby reducing the risks that come with handling money —such as loss, fraud, health concerns and theft

●     Financial inclusion: With its simple sign-up procedure, Lynk is also focused on supporting the unbanked and underbanked community to help this segment of the population benefit from a broader rangeof financial services, which could also include cheaper loans.

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Can Lynk facilitate cross-border transfers?

Using Lynk
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Yes, you can send money to anyone with a local bank account.

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Is Lynk only for Jamaicans?

Using Lynk
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Yes. In order to sign up to use Lynk, you must be at least 18 years old, have a smartphone and a valid Jamaican government issued ID.

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Will Lynk charge a fee for using the wallet?

Using Lynk
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Starting December 1, 2024, a 2.5% + GCT fee will apply to cash-ins made using a credit card. For example, transferring $5,000 from your credit card to your Lynk Wallet will cost you a fee of $143.75 ($125 + $18.75). Cash-ins made with a debit card are free of charges for now. Your bank may or may not charge additional fees to cash-in to Lynk.

All other Lynk transactions—such as sending or requesting money from friends and family or shopping with verified businesses—are currently 100% free, with no hidden fees.

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How do I cash out?

Using Lynk
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Lynk Lite users can cash out following these easy steps:

Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk app

Step 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”

Step 3: Then select “Cash Out”

Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screen

To keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivity

Step 5: To pair the ABM with your Lynk wallet, a security code will appear on the ABM screen and your phone. To continue, confirm the numbers match on both devices

Step 6: You’re now connected to the ABM! Go ahead and enter the amount you want to cash out

Step 7: Follow the machine’s regular instructions to complete your Cash Out.

 Yes, it’s that easy! Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

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How do I transfer cash-in to my account?

Using Lynk
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We have provided several options for our Lynkies to cash-in and use Lynk every day.

●     Got an NCB account? Connect it to your Lynk wallet to enjoy a simple cash-in option

●     You can also cash-in by using any local credit or debit card that is Mastercard or Visa enabled

●     Soon we will also be adding NCB iABMs that will allow persons without bank accounts to also add money to their Lynk wallets. They can access the iABM without the use of a debit card to add money to the wallet

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Can I send money to anyone using Lynk?

Using Lynk
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You can send money instantly - all day, everyday - to any person or business that has a Lynk account. To top it off, all Lynk-to-Lynk transfers are free!

So if you know someone who does not have a Lynk account, refer them to Lynk using your referral code and both of you will earn $250 each! It only takes 5 minutes download, sign-up and #JoinTheLynk

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Is Lynk approved by regulatory institutions?

Getting Started
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Yes. Lynk is approved for testing by the Bank of Jamaica (BoJ) and as such we are operating within specific guidelines to protect our customers.

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Is Lynk part of NCB?

Getting Started
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Lynk is a subsidiary of the NCB FinancialGroup, but it also stands as its own single entity. As an NCB customer, you have added benefits when using Lynk however, Lynk is accessible to everyJamaican - even those without bank accounts.

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How is Lynk pioneering the new wave of financial inclusion in Jamaica?

Getting Started
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Lynk is pioneering financial inclusion through the creation of our digital wallet app and our very simple sign-up process which only requires users to have one government issued ID, a smartphone and a face - things that almost every Jamaican over 18 years old already have.

We provide several cash-in and cash-out options to either add or remove money from the wallet but better yet, all Lynk-to-Lynk transactions are FREE!

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What does a cashless economy mean and what are the benefits?

Getting Started
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Cashless economy is one where transactions are one using digital payment options such as a digital wallet, digital currency such as Jam-Dex and debit or credit cards - all instead of using cash.

This opens up opportunities for faster, safer and easier transactions - all day, every day and from anywhere.

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What is Lynk?

Getting Started
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Lynk is a digital wallet for Jamaicans. It is THE fast and easy way to safely send and receive money using your smartphone (either with another person, or with as mall business). As long as you have a phone, you can Lynk!

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Why do we need to verify your identity?

Getting Started
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We take security very seriously here at Lynk and this includes us checking to see who is doing business with us.

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