To ensure successful validation of your address, please follow these guidelines:

Enter a Complete and Valid Address: Provide a complete address that accurately reflects your location. For example, if you have a long address like "123 Deanery Avenue, Eden Gardens, Kingston 3" fill the form as:
• Address Line 1: 123 Deanery Avenue
• Address Line 2: Eden Gardens
• City: Kingston 3
• Parish: Kingston

If you have a shorter address, like "Bull Bay, St. Andrew" fill the form as:
• Address Line 1: Lot 34
• Address Line 2: Rest Haven
• City: Bull Bay PO
• Parish: St. Andrew

By ensuring your address is correctly formatted and complete, you can avoid validation errors and successfully collect your remittance. If issues persist, double-check that all fields are filled out correctly and try again after a few minutes.

Rooting disables the built-in security features of the OS on the device and can leave you open to a malware attack. To ensure that we provide the best security for your data and your money, we prohibit the use of Lynk on rooted devices. If you choose to unroot your device then you will be able to enjoy using Lynk on it.

Lynk can only be used when it is installed from the official google play store so that we can ensure you have the safest user experience. App versions obtained anywhere else other than the official google play store are not distributed by Lynk.

<a href="https://play.google.com/store/apps/details?id=us.lynk.consumer&hl=en&pli=1">Official Google play store link</a>

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Lynk doesn't currently support sending money through Western Union. Lynk's services are tailored for receiving money via Western Union or MoneyGram. If you need to receive funds sent from abroad, Lynk provides a convenient and secure way to do so.

For sending money, you might consider Western Union's direct services.

Western Union Remittance is a service that allows individuals to send and receive money across international borders. It's a quick and reliable way to transfer funds to friends, family, or businesses worldwide. You can collect money through Western Union using Lynk.

You need to provide Lynk with your valid address, the Money Transfer Control Number (MTCN), the sender's full name, and your relationship to the sender. Additionally, you may need to disclose the purpose of the funds and your occupation. Depending on certain factors, further information might also be required.Ensure that the address you have provided is your correct full address. Do not repeat the same information across multiple address fields. Each field should contain distinct details of your address. Review your address for common errors such as missing house numbers, incorrect city names, or invalid postal codes.Also, ensure that you enter the exact senders name as shown on the senders receipt.

Typically, you can receive money sent via Western Union within minutes. However, the time may vary based on the sender’s location and the transaction details.

To collect your money, you will need a valid government-issued ID and the transaction's tracking number (reference number or MTCN), which the sender should provide you with.

To track a Western Union money transfer, you have two main options. First, you can view the transaction history details within Lynk, which will provide updates on the status of your transfer. Alternatively, use the Money Transfer Control Number (MTCN) assigned to your transaction. The MTCN allows for a more specific tracking of your remittance's progress. Access to tracking is typically available through Western Union's website.

Currently, receiving remittances via Lynk is free.

Yes, receiving money through MoneyGram and Western Union via Lynk is secure. Lynk uses advanced security protocols to ensure the safety of your transactions.

If you face difficulties in receiving your MoneyGram or Western Union remittance, follow these steps:

1. Valid Address: Ensure that the address you have provided is your correct full address. Do not repeat the same information across multiple address fields. Each field should contain distinct details of your address. Review your address for common errors such as missing house numbers, incorrect city names, or invalid postal codes.

2. Verify Information: Ensure that all the information you've provided, such as your name, transaction details, and the reference number or Money Transfer Control Number (MTCN), is accurate and matches the sender's details.

3. Contact the Sender: If discrepancies are found, ask the sender to verify and, if necessary, correct the details from their end.

4. Visit a MoneyGram or Western Union Agent: If you are still unable to receive your remittance, consider visiting a MoneyGram or Western Union agent directly. The staff at these locations can assist you in collecting your remittance.

Remember, each step is crucial in resolving the issue efficiently.

Lynk supports the collection of remittances sent through both MoneyGram and Western Union. These well-established services offer a reliable and convenient way to receive money sent from overseas. When using Lynk, ensure that your remittance is processed via one of these services to facilitate smooth collection.

Once you’ve entered a valid MoneyGram Reference Number or a valid Western Union MTCN, Lynk typically validates and deposits your funds into your Lynk wallet within a few minutes.If you encounter any significant delays or issues in claiming your remittance, consider visiting a MoneyGram or Western Union agent. Their staff can provide assistance in collecting your remittance.

To receive international remittances through Lynk, your friends or family  can use MoneyGram or Western Union. Once they complete the transaction with either service, they should give you the Money Transfer Control Number (MTCN) for Western Union transactions or the Reference Number for MoneyGram transactions. This number is essential for you to collect your remittance. After you are provided this number, the funds will be transferred directly into your Lynk wallet, ensuring a seamless process for receiving money from abroad.