No, your personal information is secure with Lynk! It is not shared with any third parties or the government.

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Yes! All Lynk users will be automatically put in line to be one of the first 100,000 users of a digital wallet and therefore be eligible for the Jam-Dex $2,500 incentive.

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Similar to your regular Lynk wallet with JMD, you will also be able to transfer or spend your Jam-Dex dollars once deposited by the BoJ. To make a Jam-Dex transaction, both parties need to have Jam-Dex accounts.

As of April 1st, the first 100,000 fully onboarded Lynk users benefit from the Jam-Dex $2500 incentive offer by the G0J, however, users won’t see the Jam-Dex account in their Lynk wallet until May. At this point, users will see their Jamaica dollar balance and their Jam-Dex $2500balance in the app.

Lynk is currently the only digital wallet that supports Jam-Dex. Once Jam-Dex becomes available in the wallet, our Lynkies will be able to use Lynk to pay at verified businesses and make transactions with their friends and family.

CBDC stands for Central Bank Digital Currency and is money issued by BoJ in digital form. CBDC is not a cryptocurrency asCBDC is issued and regulated by the BoJ, whereas cryptocurrency is privately issued and not backed or regulated by a central authority such as a central bank. Jamaica’s CBDC is called Jamaica Digital Exchange (Jam-Dex).

The app in its current form is primarily for consumers but small businesses who do not have a business bank account can also benefit from the app and start accepting cashless transactions. We are however working on an app specifically for merchants that will be packed with a feature filled merchant portal that will include several reports to help manage their business.

No. Users Lynk balance will not be taxed. However, when making purchases at businesses, you will have to pay existing GCT just like you do with cash.

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You can use Lynk to make purchases at any ofour verified businesses, split a bill, or send and receive money from friendsand family for free - all day, everyday.

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●     Lynk is accessible: Lynk puts financial services into the hands of everyday Jamaicans where enhanced account opening requires only an ID and a face (as opposed to rigorous documentation or proofof steady income)

●     Lynk is convenient: Lynk is fast and easy – it allows for instantaneous money transfer with the push of a button. It widens the possibilities and brings even more convenience to the Jamaican public as it continues to expand its features towards the vision of becoming a financial super app

●     Security: Lynk minimizes an individual’s reliance on cash, thereby reducing the risks that come with handling money —such as loss, fraud, health concerns and theft

●     Financial inclusion: With its simple sign-up procedure, Lynk is also focused on supporting the unbanked and underbanked community to help this segment of the population benefit from a broader rangeof financial services, which could also include cheaper loans.

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Yes, you can send money to anyone with a local bank account.

Yes. In order to sign up to use Lynk, you must be at least 18 years old, have a smartphone and a valid Jamaican government issued ID.

Starting December 1, 2024, a 2.5% + GCT fee will apply to cash-ins made using a credit card. For example, transferring $5,000 from your credit card to your Lynk Wallet will cost you a fee of $143.75 ($125 + $18.75).

All other Lynk transactions—such as sending or requesting money from friends and family or shopping with verified businesses—are currently 100% free, with no hidden fees.

Lynk Lite users can cash out following these easy steps:

Step 1: Open Lynk on your phone, select “Cash Out” and then ABM. This will open the camera in your Lynk app

Step 2: Choose Cardless Cash option on NCB’s ABM screen and select “Lynk”

Step 3: Then select “Cash Out”

Step 4: Using your Lynk App, scan the QR Code that appears on the ABM screen

To keep your account safe while you Cash Out through our ABM feature, the machine will time-out after 60 seconds of inactivity

Step 5: To pair the ABM with your Lynk wallet, a security code will appear on the ABM screen and your phone. To continue, confirm the numbers match on both devices

Step 6: You’re now connected to the ABM! Go ahead and enter the amount you want to cash out

Step 7: Follow the machine’s regular instructions to complete your Cash Out.

 Yes, it’s that easy! Your Cash out limit is $40,000 daily! Level up your account for more spending power and even more ways to cash out!

We have provided several options for our Lynkies to cash-in and use Lynk every day.

●     Got an NCB account? Connect it to your Lynk wallet to enjoy a simple cash-in option

●     You can also cash-in by using any local credit or debit card that is Mastercard or Visa enabled

●     Soon we will also be adding NCB iABMs that will allow persons without bank accounts to also add money to their Lynk wallets. They can access the iABM without the use of a debit card to add money to the wallet