For Lynk Lite users the daily transaction limit is $40,000.

Luck Lynk account holders have a daily transaction limit of $100,000.

Unfortunately you can't complete a transaction of that nature at this time.

When you hit your daily transaction limit you get an error message letting you know. You will still be able to receive money or cash in and out as you please, but until the daily limit resets you wont be able to send to others.

It is just like your wallet, only digital.

It is a smartphone application which allows users to store and use currency. Everything in the palm of your hands – your money, your cards, regular day-to-day transactions, all done via the Lynk app on your smartphone. A cash free life at your fingertips.

You can cash-in to fund your digital wallet by transferring money from your bank account, a credit or debit card. There are also cash-out options to your bank account should you need physical cash. And better yet, there are very few fees! (read more about that here)

You can use your wallet to transfer money to other accounts or pay for your purchases and even make account transfers via NCB iABMs too.

*Note that a digital wallet is not a savings account, so you will not earn interest on your balance.

Yes.

There are no charges for JAM-DEX transactions.

JAM-DEX (JamaicaDigital Exchange) is not a cryptocurrency as it is issued and regulated by the BoJ, whereas cryptocurrency is privately issued and not backed or regulated by a central authority such as a central bank.

JAM-DEX and JMD are of equal value. (JAM-DEX$1 = JMD$1)

To convert you JAM-DEX to cash you will fist need to convert to JMD within the app by following these steps then cash out to your linked bank account as usual.

Steps:

1.    Click “More” on the home page and select “Exchange”

2.    Enter the amount to convert and swipe up to submit

3.    Go back to the home page, and click “More” in the bottom right and click “Cash out”

Select the amount you would like to transfer to the account connected to your Lynk account

Verify that the recipient has a JAM-DEX account then follow these steps: 

1.    Before opening your Lynk App, save the recipient as a contact on your phone and allow Lynk to access your contacts.

2.    Open your Lynk app, on the homepage click “Send/Ask”  

3.    Select “JAM-DEX” from the account list.

4.    Search for your recipient byname or phone number.

5.    Enter the amount and swipe up to send.

1.    On the home screen, click the arrow in the top right corner of the widget(in blue) to view balances in all currencies.

2.    Your balances appear showing both JMD and JAM-DEX balances.

3.    Select JAM-DEX To view yourJAM-DEX transaction history.

Note: The transaction list seen on the homescreen does not include JAM-DEX.

Similar to your regular JMD wallet, you can transfer JAM-DEX to other Lynk wallet holders with JAM-DEX accounts or spend your JAM-DEX dollars with Lynk merchants.

To pay bills or purchase mobile top up from your JAM-DEX balance, follow these steps to convert your JAM-DEX to JMD and complete your transaction.

Steps

1.    Click “More” on the home page and select “Exchange”

2.    Enter the amount to convert and swipe up to submit

3.    Go back to the home page, and click “More” in the bottom right

4.    Click “Top Up” if you’d like to send credit, or “BillPay” if you’d like to pay a bill

5.    Select any mobile number or one of our 100+ billers, enter your details, and send your funds instantly!

Lynk payments take place in real time and cannot be cancelled once a payment is initiated. This means all payments are final and cannot be refunded. If you make a mistake in the payment, please contact the biller directly.

You can check the status of your transaction by going to ‘transaction history’ then clicking on the transaction to view the transaction details.  You will see a ‘failed’ status if the transaction was not successful.

Your payment will be reflected with your bill provider within 24 hours. If you’re not seeing an updated account, please contact your biller.