If suspicious activity was detected on your card, it might have been blocked for security purposes. In this case, you would need to contact our help desk at help@Lynk.us. If you locked it yourself, follow the steps in the app to unlock it.

1. Go to the "Cards" menu from the Lynk homescreen

2. Toggle off the block card option

3. You may also unblock your card via the Virtual Card settings

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Currently, your maximum daily limit for purchases is JM $100,000.00 and for receiving money, your maximum daily limit is JM $100,000.00.

Yes, you can receive money on your virtual card through the VISA direct channel. Check with the sender if VISA Direct is available to them.

No, there is no fee charged to the receiver.

Immediately block your virtual card and contact our help desk at help@Lynk.us

Never share your card information with anyone!

Go to "Cards" menu within the Lynk app, select the "Show" button on the card; and it will reveal the details. Remember, to confirm that the website you are using is secure by looking for the secure padlock icon or HTTPS in the URL bar of your browser.

Yes, you can apply again to get another card. However, you can only take this action maximum 5 times.

If you suspect your card is compromised, follow these steps:

1. Immediately block your card. You can find the block card option on the Lynk Virtual Card homescreen and in the Virtual Card settings.

2. Report your suspicions to Lynk at help@Lynk.us. We will assist you through this process.

3. If we confirm that your card is compromised, your next step is to cancel your virtual card and activate a new one.

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If you are encountering errors when trying to activate your virtual card, it may be due to various factors such as:

1. Insufficient minimum balance

2. Maximum card activations reached

3. Temporary technical errors

4. The need to upgrade your tier

5. Poor internet connection

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Yes, your first virtual card is free. All other Virtual cards after will attract a small fee.

No, you do not. You can activate your virtual card on the Lynk app without having a bank account. If you are a Lynk Lite user, you will have to upgrade before using virtual cards.

Currently each user is limited to one card at a time. However, you can cancel and create up to 5 virtual cards.

The minimumage is the same as for the Lynk app itself, which is 18 years old.

You can complete the application process and get approved in as little as 60seconds on the Lynk app.